Privacy Policy

Eggless may collect information that you provide directly to us when you create or use an account, make a purchase, join our rewards program, complete your Taste Profile, sign up for Text Alerts, provide feedback, or otherwise interact with Eggless.

Depending on how you use Eggless, this information may include your name, email address, mobile phone number, account information, communication preferences, rewards activity, taste and flavor preferences, order and purchase history, pickup information, and feedback you provide to us.

We may also collect technical information related to your use of our website, such as device and browser information, IP address, pages viewed, timestamps, and similar diagnostic or usage data.

We use information we collect to operate and improve Eggless, provide customer accounts, process and fulfill orders, manage pickup and release access, administer rewards, personalize customer experiences, maintain Taste Profiles, provide customer support, prevent misuse, and communicate with you.

We may also use aggregated or de-identified information to understand customer preferences, product performance, flavor feedback, and how Eggless services are used.

Payment information may be processed by third-party payment service providers. Eggless may receive transaction information such as payment status, transaction identifiers, amount, and related order information necessary to complete and maintain a purchase.

Customers may voluntarily enroll in Eggless Text Alerts through their Eggless customer account. Enrollment is optional, and consent to receive marketing text messages is not a condition of purchasing any goods or services.

If you enroll, Eggless may send recurring SMS or MMS marketing messages about frozen-treat Collections, One Off Creations, upcoming drops, product releases, availability, and related Eggless promotional announcements.

Message frequency varies based on product releases. Message and data rates may apply.

Customers may choose which categories of Eggless Text Alerts they would like to receive and may change those preferences through their customer account.

Mobile numbers, SMS opt-in information, and messaging consent are not sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that process information on our behalf solely as necessary to operate and deliver the Eggless Text Alerts program, maintain our systems, or provide communications requested by you. These service providers may only use information for the services they perform on our behalf.

You may opt out of Eggless Text Alerts at any time by replying STOP. You may request assistance by replying HELP.

Eggless may disclose information to service providers that help us operate our website, customer accounts, payment systems, order fulfillment, communications, infrastructure, analytics, security, and other business operations.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, or lawful governmental requests; to enforce our agreements; or to protect the rights, property, security, and safety of Eggless, our customers, or others.

The SMS and mobile information protections described in the Eggless Text Alerts section above apply regardless of these general data-sharing practices.

Eggless may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, operate website functionality, understand usage, improve performance, and protect our services.

Your browser may allow you to control certain cookies or stored website data. Disabling some technologies may affect the functionality of portions of the Eggless website.

We retain information for as long as reasonably necessary to provide our services, maintain customer and order records, administer rewards and account features, satisfy legal or regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and protect Eggless.

Records relating to SMS consent, opt-in, opt-out, and messaging preferences may be retained to document customer choices and our compliance obligations.

Eggless uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may update certain account information, communication preferences, Taste Profile information, and Text Alert preferences through your Eggless customer account where those controls are available.

You may opt out of marketing SMS or MMS messages by replying STOP. Turning off all Text Alert categories through your account also ends your Eggless Text Alerts subscription.

Eggless services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our customer account services.

Eggless may update this Privacy Policy from time to time. When we make changes, we may update the effective date shown at the top of this page.

Your continued use of Eggless services after an updated Privacy Policy becomes effective is subject to the updated policy.

If you have questions about this Privacy Policy or how Eggless handles personal information, please contact Eggless using the customer support contact information provided through the Eggless website or your customer account.